Specialists In Debt Collection

Calm Recoveries Ltd offer effective collection services for totally delinquent debts but we offer additional account management activities centred on bringing your slow payers back into line with your normal trading terms.
We accomplish this by identifying the issues preventing compliance and working through solutions to obtain payment. This means, we help resolve disputes quickly and favourably and deliver much needed cash-flow for your business.

Our Services:

Consumer Debt Collection

We operate on behalf of many of the largest Financial Institutions and Corporations in the Kenya.
Our internal collections systems are all written and developed in-house and have flexibility second to none.
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Commercial Debt Collection

Commercial or Business to Business debt collection requires a specialist set of skills.
That’s because commercial debts are generally of a greater value than Consumer Debt and involve negotiating with a more sophisticated type of Debtor.
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International Debt Collection

In our experience, it’s a myth that collecting from overseas debtors is more difficult than collecting from Kenyan debtors.
Indeed, for our team of foreign-national collectors based at our collections Centre, there is no difference whatsoever.
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Our Approach:

Telecollections – We have a well-trained dedicated team that will offer professional telephone calls to your debtors this is a preliminary approach towards recovering your debt.
SMS and Professional Emails – Some of the debtors might not pick the calls. However a message will be received whether busy or not because the key thing is for the debtor to receive the communications.
Efficient reporting and monitoring – Reports are compiled daily, weekly and monthly, illustrating the progress on all payments and are availed to client in real time with the help our systems.
Professional Negotiators – Our legal team comprises of advocates of high court with credible experience in debt recovery. We also work in liaison with private investigators, valuers and auctioneers.
Field Services – We have qualified team majored in field collection that is most effective. Method enables to assess the ability of the debtor to settle.
Skip Tracing – We’re specialized in providing the credit/collections industry with high quality location information. The expanded use of computer-based data retrieval has resulted in significant gains in the location process.

Our Core Values

Client Satisfaction

The satisfaction of our clients is crucial to the future development of our organization. Not only do we work to meet the expectations of our clients, our goal is to exceed their expectations. This allow us to become a greater service company to our clients.

Integrity

Open and honest communication is the driving force of our company. As we interact with each other, our clients, and assigned accounts with utmost respect and trust, we maintain the integrity of our strong organization.

Innovation & Improvement

Our Company will continue to think innovatively.
We will improve our process to accommodate the changing needs of our clients and the industries we serve.